Cancellation and Refund Policy

1. Order Cancellation

Before Shipment: Customers may cancel their orders at no additional cost before the items are shipped. To initiate a cancellation, please contact our customer support team at [Insert Email Address] (if you have created a new gmail account, you can add that)
After Shipment: If the order has already been shipped, cancellations are not possible. However, customers can initiate a return once the product is delivered.

2. Return Eligibility

We accept returns under the following conditions:

Timeframe: Items must be returned within 3-4 days from the date of delivery.
Condition: Products should be unused, in their original packaging, and in the same condition as received.
Proof of Purchase: A valid receipt or proof of purchase is required for all returns.

3. Refund Process

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved:

Refund Method: Refunds will be processed to the original method of payment within 7–10 business days].
Partial Refunds: In certain situations, only partial refunds are granted (e.g., items not in their original condition, damaged, or missing parts for reasons not due to our error).

4. Exchange Policy

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at [Insert Email Address] and send your item to:

Ramdev Galli, opposite to Subhash Photo Studio,
Kelkar Bagh, Raviwar Peth,
Belagavi, Karnataka 590001

5. Return Shipping

Customer Responsibility: Customers are responsible for paying their own shipping costs for returning items. Shipping costs are non-refundable.
Prepaid Labels: In certain cases, we may provide a prepaid shipping label. Please contact our support team to inquire.

6. Late or Missing Refunds

If you haven’t received a refund yet:

Check your bank account again.
Contact your credit card company; it may take some time before your refund is officially posted.
If you’ve done all of this and still have not received your refund, please contact us at [astrovastuonline90@gmail.com]

7. Late or Missing Refunds

For any questions related to cancellations, returns, or refunds, please reach out to our customer service team:

Email: astrovastuonline90@gmail.com

Phone: +91 95900 33894

Address: Ramdev Galli, opposite to Subhash Photo Studio,
Kelkar Bagh, Raviwar Peth,
Belagavi, Karnataka 590001

Note: This policy is subject to change without prior notice. Please review it periodically for any updates.